Pizza Hut

I love Pizza Hut and I continue to remain loyal to them. Unfortunately this Addison location is bad, food, service, atmosphere. It's very dirty inside and smells odd, the food is nowhere close to Pizza Hut quality and taste. I'm shocked that they are open.

Multiple orders have been messed up. Tonight it said it was delivered and we did not receive our order. I checked our neighbors house to see if it was delivered ther by mistake. It wasn’t. I tried calling for for 30 minutes and no one answered the phone. We can’t even get our money back if we can’t talk to someone.

The Addison store has gone under a renovation and it really worked. They hired a very nice manager she very friendly and welcoming. And of course the food was good.

Never enough cheese. The bread got bigger but so did the price. I pay extra for the cheese. The way I see it’s half garlic bread and half cheesy garlic bread. At least cover it with cheese.

This place is sad. I ordered a L stuffed crust, medium pan and appetizer. The pizza was burnt, stale, barely any toppings. When I called the store the mgr said bring the pizza back, when I live so far! This was an absolute waste of my money, and theres no level of customer service. Seems like this is a franchise, since theyve copied and pasted all the responses here, and no resolution!!!!!!